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We're located at:

Otterhayes Trust

Salston Ride

Ottery St. Mary


EX11 1RH

Contact us today!

If you have any queries or wish to make an appointment, please contact Lisa McCann or Fiona Vaughan at:

01404 816300

Or use our contact form.


                           Life at Otterhayes


Otterhayes is a two minute drive from the town of Ottery St Mary with its shops, churches, pubs, health centre and library and bus services to the nearby towns of Sidmouth and Honiton and the city of Exeter.


The Trust is situated in four acres of grounds and, at present, provides homes for 20 people with learning disabilities where they can be supported by the experienced staff team. The Trust takes both men and women from 18 years although it cannot cater for nursing care, physical disabilities or extremely challenging behaviours.


Residents live in one of seven houses within the grounds. Six homes are for Supported Living people and one is for Residential Care, where all residents are encouraged to participate to the their full potential, develop ongoing life skills and live a more independent life with the help, guidance and support of the staff at Otterhayes. However, as opinions and needs change, the Trust will endeavour to change and adjust to such changes for the benefit of all.

Residents can enjoy personal privacy in individual rooms with en suite facilities, and all are encouraged to make their rooms personal.


The grounds include a vegetable garden and walled lawns equipped for outdoor activities and summer barbecues. There are various buildings for art and craft, drama, dance and a Community Building for other leisure activities.


Following an assessment with the resident and staff, a Self-Centred Support Plan will be implemented. This will ensure that support will be given at the correct time and for the amount of time needed. It is essential that the correct amount of support is given so that they can learn and gain skills. Too much or too little support can have a detrimental effect with no learning being achieved. It is therefore important to get this balance right and adjust accordingly. The residents are encouraged to participate in all aspects of their life and to make choices and decisions within their abilities. We believe that this makes their lives more fulfilled and meaningful.


In order for Otterhayes to achieve and meet these objectives, a software program, running on moblie devices, helps everyone to see that the correct time has been allocated to each resident and that the support/care plans have been implemented. This also has the added benefit of helping staff with efficiency and time management with less admin work and daily report writing, improving the quality of life for everyone.


Activities are plentiful at Otterhayes as well as community based opportunities, and for those that are able, work experience for a few hours per week. This has been very successful and the Trust is thankful for this experience from local businesses.


Free and leisure time is just as important as the task-led part of the day. Whether at Otterhayes or in the nearby towns and villages, residents are encouraged to make their own choices and join clubs and local activities.


Holidays are important as everyone needs a break at some point. Holidays are discussed with individuals and finances are agreed. There are many choices of EU and UK based holidays with staff.


Otterhayes provides vehicles for all activities.

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